Assess workload, prioritize and control workflow. Develop and direct inmate labor and maintain order. Comply with regulatory and quality standards. Present clean textiles to Milwaukee County institutions on time and finished as they expect.
Note: Applicant must have reliable transportation to/from work as there is no public transportation available at shift start/end times.
Assess All Resources - Prioritize workloads, and control flow of goods. Prioritize loads and deliveries considering: deadlines, available inmate workers, available machinery, and labor intensity of preparing or finishing the goods. Anticipate needs/obstacles in advance and direct resources to meet deadlines.
Develop Inmate Labor - Orientate, train, follow up, redirect and pace. Assess individual skills, aptitude, any physical limitations for immediate need, and keep workers focused and motivated. Continually revaluate task compliance, conduct, and ability to take direction before assigning a new challenge.
Expedite Laundry - Lead workers to weigh in, sort, unfold, stage, wash, transfer, dry, steam, fold, inspect, reject, size, stack, roll, count, tag, pack, weigh out, load and deliver textiles. Provide labor in absence of workers or critical skills.
Provide Security Related Support - Conduct counts and escorts. Maintain awareness of vulnerable machinery, unsecured new stock, infrastructure, and ancillary areas. Be alert to unusual inmate gatherings, behavior, or suspicious activity. Use radio accordingly and maintain instititution-wide awareness.
Maintain a Safe Workplace - Maintain a safe, regulatory and compliant workplace. Ensure workers are practicing safe lifting, cart movement, and are consistently protected against pathogens from known hazards. Document surface and vessel sanitation, inspection of barrier bags and Personal Protective Equipment (PPE).
Records and Reports - Complete production records and reports. Tabulate soiled, clean, and rewash weights; water and fabric condition tests; and draft inmate conduct, injury, and defective equipment reports. Tabulate data for studies as directed, monitor availability of supplies and requisition as needed.
Customer Service - Maintain dialogue with contacts at other institutions. Adjust quotas and assist with inventories; isolate items needing to be ragged, mended, or returned as patient and/or inmate personal property; and provide customized services as requested. Follow up on complaints and credit.
Interact with Information Technology - Read, respond and organize operational correspondence. Override, troubleshoot and reset equipment and dispensing computers. Interact with computers to learn and be up-to-date on compliance matters; and share appropriate information with inmates.
Able to provide labor and escorts to meet deadlines in lieu of inmate availability.
Willing to work in absence of security staff and in presence of electronic surveillance.
High tolerance for adversity. Able to adjust and rally others. Values accuracy and attention to detail.
Effective Communication - Able to verbalize, gesture and use appropriate body language/tone to persuade others. Able to recognize/adjust to physical/mental limitations of people.
Ability to supervise and motivate up to several dozen Inmate Workers to meet deadlines.
Ability to use basic computer programs including word processing and e-mail.
Use of Equipment and Tools – Ability to operate industrial washers/extractors, finishing equipment, dispensing systems, computers and move goods using pallet jacks, dollies, and carts. Use test kits to check water hardness, pH and chlorine residuals.
Ability to lift/carry up to 50 lbs. and ability to push/pull cart/pallet loads up to 700 lbs.
Other duties as assigned.