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Administrative Coordinator (Intake and Assessment)

Posting Date:  6/10/2021
Position Type:  Full-Time, Non-Exempt (2 Open Positions)

Department:  Behavior Health Division (CARS) 

Compensation Range:  $24.71 - $35.83 per hour 
Closing Date:  Thursday, June 24th, 2021 @ 5:59 p.m. CST

Community Access to Recovery Services (CARS) — a department of the Behavioral Health Division of Milwaukee County— provides a full array of supportive, recovery-oriented services for persons with severe and persistent mental illness and/or issues with alcohol or other drug abuse. CARS services over 9000 Milwaukee County residents each year to ensure individuals receive high-quality services for mental health and/or AODA needs.


Job Summary:  Under general direction, the CARS Administrative Coordinator will perform assessments; approve, monitor, and manage referrals to the BHD CARS programs to include case management, outpatient services, ancillary services, day treatment, and residential services. This position will manage ongoing services funded by CARS to ensure appropriate and quality care is provided to the consumer; review provider service authorization requests and justifications for clinical pertinence, and/or recommend alternate plans of care.

Job Duties: 

  • Perform assessments, manage access, monitoring, case planning, intake, and referral to all long- term support programs (e.g. Case Management, Care Coordination, Outpatient, Day Treatment, and Residential Services).
  • Conduct assessments, provide service authorization, collaborate with referral sources, and develop care plans under state guidelines.
  • Assess for client suicide risk through use of CSSR-S. Address client risk factors when clinically indicated with use of SAFE-T. Consult with supervisor, lead, and/or Intake Team when necessary.
  • Communicate effectively orally and by through writing. Be organized and work effectively and harmoniously with staff, clients, families, community organizations, and the public.
  • Perform other duties as assigned. 

Minimum Qualifications

  • Current resident of the State of Wisconsin
  • Valid Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment
  • Bachelor’s degree or higher in Psychology, Social Work, Human Services, or a closely related field is required.
  • At least three (3) years of practical paid work experience in the Mental Health and/or Substance Abuse Disorder fields
  • Proficient computer skills, including experience using Microsoft Office software such as Word and Excel

Knowledge, Skills and Abilities:  Knowledge of Federal, State and County regulations to include:  Chapter 51, Wisconsin Administrative Code for Community Services, HFS 105, Housing and Urban Development, along with the Wisconsin Medicaid/Medicare systems. Understanding of supportive services such as community support programs, targeted case management programs, Comprehensive Community Services, employment programs, day treatment programs, outpatient programs, residential programs, and homeless services. Oral and written communication skills; report writing skills; analytical skills; organizational skills; ability to work effectively and harmoniously with staff, clients, community organizations, and the public.

M. Otero


Note: This Original Examination is open to current residents of the state of Wisconsin. The selection process will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods.

Milwaukee County offers a comprehensive blend of benefits designed to make your life better both inside and outside of the workplace. Milwaukee County conducts job related criminal background checks and pre-employment screenings.

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Milwaukee County is an Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability genetic information or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.