Community Access to Recovery Services (CARS) — a department of the Behavioral Health Division of Milwaukee County— provides a full array of supportive, recovery-oriented services for persons with severe and persistent mental illness and/or issues with alcohol or other drug abuse. CARS services over 9000 Milwaukee County residents each year to ensure individuals receive high-quality services for mental health and/or AODA needs.
Job Summary: Under general direction, the CARS Administrative Coordinator will perform assessments; approve, monitor, and manage referrals to the BHD CARS programs to include case management, outpatient services, ancillary services, day treatment, and residential services. This position will manage ongoing services funded by CARS to ensure appropriate and quality care is provided to the consumer; review provider service authorization requests and justifications for clinical pertinence, and/or recommend alternate plans of care.
- Perform assessments, manage access, monitoring, case planning, intake, and referral to all long- term support programs (e.g. Case Management, Care Coordination, Outpatient, Day Treatment, and Residential Services).
- Conduct assessments, provide service authorization, collaborate with referral sources, and develop care plans under state guidelines.
- Assess for client suicide risk through use of CSSR-S. Address client risk factors when clinically indicated with use of SAFE-T. Consult with supervisor, lead, and/or Intake Team when necessary.
- Communicate effectively orally and by through writing. Be organized and work effectively and harmoniously with staff, clients, families, community organizations, and the public.
- Perform other duties as assigned.
- Current resident of the State of Wisconsin
- Valid Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment
- Bachelor’s degree or higher in Psychology, Social Work, Human Services, or a closely related field is required.
- At least three (3) years of practical paid work experience in the Mental Health and/or Substance Abuse Disorder fields
- Proficient computer skills, including experience using Microsoft Office software such as Word and Excel
Knowledge, Skills and Abilities: Knowledge of Federal, State and County regulations to include: Chapter 51, Wisconsin Administrative Code for Community Services, HFS 105, Housing and Urban Development, along with the Wisconsin Medicaid/Medicare systems. Understanding of supportive services such as community support programs, targeted case management programs, Comprehensive Community Services, employment programs, day treatment programs, outpatient programs, residential programs, and homeless services. Oral and written communication skills; report writing skills; analytical skills; organizational skills; ability to work effectively and harmoniously with staff, clients, community organizations, and the public.