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Outpatient Admitting Clerk - Bilingual Spanish Preferred

Posting Date:  01/12/2021
Position Type: Full-Time, Non-Exempt

Department:  Behavioral Health Division; 16th Street Clinic Location

Compensation Range:  $13.38 - $18.74 per hour
Closing Date:  This posting will close on Wednesday, January, 27th, 2020 @ 5:59pm CST, or earlier upon receipt of the first 50 application submissions.

Job Summary:  The Milwaukee County Behavioral Health is creating a partnership with Sixteenth St. Community Health Center and the Outreach Community Health Center to bring increased behavioral health services into the city. Under general direction, the Outpatient Admitting Clerk provides administrative support to Access Clinic and other crisis programs. The role includes general administrative services for staff, entering data in the electronic medical record, mailing out program correspondences, tracking program metrics using Microsoft Word and Excel, ordering supplies.


Job Duties:

  • General Administrative. Register new clients in the medical record. Update demographic information for clients in the medical record. Complete General PPS. Mail out correspondences to clients. Distribute mail to staff, ordering supplies.

  • Support to Crisis Coordinators. Develop and maintain record keeping systems to assist with monitoring program productivity and standards related to program policies and procedures, managing calendars.

  • Miscellaneous. Provide support to staff as needed regarding special projects and coverage in other areas as needed.

  • Additional Support. Perform reception duties such as answering phones daily.

  • Perform all other duties as assigned.

Minimum Qualifications

  • Current resident of the state of Wisconsin

  • Possess a HS Diploma or GED equivalent

  • Have at least one (1) year of recent paid work experience in a Receptionist, Administrative Assistant, Scheduler, or Admitting Clerk role. Having this experience in a health care environment is highly preferred.

  • Able to read, write, and speak both English and Spanish fluently is highly desirable. This skill we be tested prior to offer of employment.

  • Experience answering/using a multi-line phone system is required

  • At least basic experience of all related computer and software applications such as Microsoft Word and Excel

  • Must be able to lift/carry up to 25lbs and push/pull up to 250lbs daily

  • Must be able to pass a Federal Background Check

  • Experience working in an Electronic Medical Records system such as Avatar desirable

Knowledge, Skills and Abilities: Knowledge of patient rights and confidentiality (HIPPA); knowledge of medical terms and abbreviations including the metric system; knowledge of office practices, principles, methods and procedures; knowledge of spelling, grammar and punctuation; knowledge and proficiency in the use of a personal computer; written and oral communication skills; organizational skills; ability to follow oral and written instructions; ability to maintain records, files and store items numerically, alphabetically, or by classification; ability to perform data entry into a computer system; ability to perform basic math computations; ability to work effectively and harmoniously with others; ability to maintain sensitive or confidential information.


M. Otero


Note: This Original Examination is open to current residents of the state of Wisconsin. The selection process will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods.

Milwaukee County offers a comprehensive blend of benefits designed to make your life better both inside and outside of the workplace. Milwaukee County conducts job related criminal background checks and pre-employment screenings.

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Milwaukee County is an Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability genetic information or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.