JOB SUMMARY: To provide service to the Airport relative to the development, modification and maintenance of highly complex Airport information technology systems in compliance with County-wide standards
JOB DUTIES: Under general direction; provides architectural guidance to clients and recommends solutions to upper management on strategic IT initiatives; recommends and implements cloud technologies or other hosted solutions/strategies; project leads for major PMO initiatives involving servers, LAN/WAN, and /or other IT solutions necessary to meet the requirements of the Airport; handles escalating server issues and provides timely response to customer; plan and implement server upgrades, maintenance fixes, vendor-supplied patches and perform strategic planning in this space, monitors and test system performance; administers networks to insure proper functioning and recommends improvements and/or additions; develops network control standards in compliance with Information Management Services Division; assist management staff in providing training and technical guidance to network staff; train and advise airport staff in the proper operations and maintenance of servers, related IT equipment and overall operations of the systems; supports and maintains a variety of Windows server environments, active directories, SQL Clusters, physical or virtual servers and desktops LAN/WAN equipment in order to insure proper functioning within the Airport environment; perform support for problem management; installs network upgrade for server and/or Cisco equipment; provides SAN/SQL maintenance and provide architectural guidance to ensure best security practices; manages information technology networks including technical support, problem tracking and resolution; perform asset tagging of equipment and/or software; system recovery routines and contingency procedures; system backup administration and architectural guidance for storage solutions; records and analyzes equipment performance utilizing statistics; act as liaison with outside vendors for the purchase of hardware, software, servers coordinate and schedule installation or implementation; evaluate equipment and/or software proposals and provide recommendations; conducts research or server hardware, software, and protocols in support of procurement and development efforts and performs such other duties as may be assigned.
Possession of a bachelor’s degree with a major in Information Systems Technology. Note: An associate degree with 7 or more years of experience will be considered in lieu of a bachelor’s degree.
A valid Wisconsin Driver’s License is required at the time of application and must be maintained during incumbency
Five (5) or more years of experience supporting networks and/or Windows server environment.
One (1) or more years of experience in project management is required.
Must undergo a criminal history background check to maintain security clearance for unescorted access to secured area of the airport.
- Advanced knowledge of all related computer and software applications such as Microsoft Word and Excel.
- Advanced knowledge of VMWARE, EMC Storage, Switches, Firewalls, Windows Server 2012, DNS, TCPIP.
This position required to take a rotating on call assignment, as the airport operates 24/7.
Ability to lift/carry and push/pull up to 50lbs.
Licenses/Certifications: A valid Wisconsin Driver’s License at time of application and maintained during incumbency. Microsoft MCSE and/or Cisco Professional.
Knowledge, Skills, and Abilities: Knowledge of IT systems, practices and practices; knowledge of backup systems (Unitrends preferred); knowledge of architecting class environments in products including VMware, and Microsoft Server; Fluent in VMware, EMC Storage, SQL, Configuring switches, VLANS, routers and firewalls, server 2012, DNS, TCP/IP, DHCP and all other basic Windows and networking capabilities; skill in project management, skill in Windows applications; oral and written communication skills; ability to work in changing environment; ability to work effectively and harmoniously with others.